Payments
When you confirm your trip with Edventure Travel, a deposit must be paid equal to 15% of the total agreed travel sum and which amounts to at least US $ 100 per traveler, unless stated otherwise in the quotation from Edventure Travel. In case of domestic flights and/or a visit to Corcovado Park incl. overnight stay in the park booked by Edventure Travel, a payment of 100% of this amount will be requested in addition to the 15%.
Edventure Travel must receive the remainder of the travel sum no later than six weeks before the day of departure.
When payments are delayed, the traveler is in default. He is informed by Edventure Travel by telephone and / or in by email and then still can pay the outstanding amount within 7 working days. If payment is not forthcoming then the travel confirmation is being canceled on the day of default. Edventure Travel has the right to charge cancellation costs.
If your trip is confirmed within 6 weeks before the day of departure, the entire travel sum must be paid immediately.
Payment is made through our account at Rabobank in the Netherlands or through our account in Costa Rica. You cannot make cash, PayPal, credit card or other forms of payments with us. You can pay both in USD$ and EUR. Edventure will use the exchange rate at the time of payment.
Adjustments to your trip
Also after your trip is confirmed, you can request changes. Up to 28 days before departure these changes will be made, if possible, and in that case confirmed in writing by Edventure Travel. This is subject to the condition that the traveler complies with the revised fare in accordance with the settlement of the payment conditions and after deduction of the funds already paid. Edventure Travel charges a US $ 30 adjustment fee per reservation.
Travel documents
You will receive the necessary travel documents by email in the weeks leading up to your trip.
Cancellations
If an agreement is cancelled, cancellation fees are applicable to each traveler in addition to any reservation fees that may be due. For cancellations of agreements relating to own – transport trips, the following provisions apply:
In the case of hotel accommodation and car rental:
A. For cancellation up to 28 days before the day of arrival: 15% of the travel sum;
B. For cancellation from the 28th day (inclusive) to the 21st day before the day of arrival: 30% of the travel sum;
C. For cancellation from the 21st day (inclusive) to the 14th day before the day of arrival: 60% of the travel sum;
D. For cancellation from the 14th day (inclusive) to the 5th day before the day of arrival: 75% of the travel sum;
E. For cancellation from the 5th day (inclusive) to the day of departure: 90% of the travel sum;
F. For cancellation on the day of departure or later: the full travel price.
When cancelling your trip, Edventure Travel will refund the surplus amount paid after deducting reservation costs (US $ 40 p.p.).
The above applies when a full trip is cancelled. In the case of a partial cancellation, contact Edventure so that Edventure can assess the individual situation.
Travel and cancellation insurance
The traveler is responsible for having a proper cancellation insurance and travel insurance.
Changes in reservation/quotation
The travel quotation of Edventure Travel is valid for the hotels and car types mentioned in that same quotation. Should Edventure Travel not be able to book this hotel or car type at the time of confirming the trip to the traveler, a similar alternative hotel and / or rental car will be sought in close consultation with the traveler.
Car rental
Renting a car requires a credit card in the name of the main driver. The credit card needed for the security deposit.